On Thursday, January 10, 2013, there was a security exploit that had been identified in the third-party application Java, created by Oracle. Rest assured that zipForm® 6 is safe and is not affected. However, this may have caused you some difficulty in opening your zipForm® 6 transactions. Many media outlets as well as the Department of Homeland Security warned users to disable Java 7 update 10 and earlier on their systems. Apple went so far as to completely disable these version of Java 7 on their systems, which in turn caused a problem opening up zipForm® 6 transactions.
On Sunday, January 13, Oracle released an update to Java 7 that corrected this exploit. If you are having issues opening up your zipForm® 6 transactions, please visit http://www.java.com to update Java to Java 7 update 11. Once this update has been installed, you will then be able to open zipForm 6 transactions.
We have posted this information on http://support.zipForm.com linked to this on the zipForm 6 Professional login page and also within the application if Java is not detected.
For more information regarding what happened with Java and the steps taken to resolve the issue, watch our recorded webinar explanation by CTO Josh Sharfman.
We apologize for any inconvenience this issue may have caused you.